“I have issues connecting to my work
emails using Outlook 365. The send/receive error keeps showing error 0x800ccc0f
& 0x800ccc1a.
Emails are delayed in receiving when the error occurs. But emails will load
in when it can connect to the server without error.
Can anyone help me with this?”
Queries like these are common on the Microsoft forum where users report
facing the 0x800CCC0F error in Outlook. Usually faced when sending or receiving
SMTP based emails, this error causes delay and interrupts the workflow of
users. To help you fix 0x800CCC0F error in Outlook, we’ve given some simple
easy methods.
What is 0x800CCC0F
error in Outlook?
‘The
connection to server was interrupted’ error, otherwise known as the 0x800CCC0F
error occurs when your Outlook cannot connect to the email
server. When users try
to send or receive SMTP based emails, they might see the following message:
Sending
/ Receiving reported error (0x800CCC0F): The connection to the server was
interrupted. If the problem continues, contact your server administrator or
Internet service provider (ISP).
This
puts a complete stop to the workflow of users and impacts the productivity
negatively.
Key causes of
0x800CCC0f error in Outlook
Knowing the potential reasons behind this error helps in resolving it quickly and effectively. Following are the most common reasons why users might face this error:
- Antivirus or firewall settings: It is
possible that your PC’s antivirus or firewall might be blocking the incoming
and outgoing of emails in Outlook.
- Incorrect profile settings: If your
Outlook profile isn’t configured properly then it can give rise to such issues.
- Oversized mailbox: An
oversized mailbox can negatively impact the performance of your email client.
- Unstable network: One of the most common
causes of this error arising in Outlook is unstable network connection.
- Virus/malware attack:
Cyberthreats like virus/malware can lead to inability to access Outlook profile
and might face such an error. In worst case scenarios, it may even lead to
corruption in data files.
Simple ways to fix
0x800CCC0F error in Outlook
Depending
upon the reason behind the occurrence of this error in Outlook, users can
perform the given fixes to try and resolve this error. These methods are simple
to perform and may fix your issue promptly.
Note: Before attempting to perform these methods,
check that you’ve uninterrupted network connection. Also, delete all the junk
emails from your Outlook mailbox to free up space and improve the performance.
Method
1. Disable antivirus and firewall
Antivirus
and firewall might block the incoming and outgoing of your Outlook emails and give
rise to the send/receive error. Try to disable your system’s antivirus and
firewall temporarily to check if it resolves the issue. Follow the steps below
to do so:
· Open your system’s
Control Panel and click on Network and Sharing Center.
·
In the bottom left
corner, click on Windows Firewall.
In the Windows Firewall window, click on the Turn Windows Firewall on or off option.
· Finally, select
the Turn off Windows Firewall under the Public Settings section and
click OK.
Method 2. Increase the Server Timeout limit of Outlook
Server Timeout settings define the maximum time limit Outlook will wait for a response from the email server before time out. A low timeout limit leads to connection and sync issues. Follow the steps to increase server timeout limit:
- Open Outlook and then go to File.
- Go to Account Settings > Account Settings.
- Choose your email id and click on the Change button.
- Now, click on More Settings and go to the Advanced tab.
- Move the Server Timeout slider as per your need and click OK.
Method
3. Verify Outlook profile settings
Verify
that correct incoming and outgoing server settings are entered in your Outlook
profile. The correct settings for incoming and outgoing server are:
Incoming
Mail Server (IMAP):
Server |
imap-mail.outlook.com |
Port |
993 |
Encryption |
SSL/TLS |
Outgoing Mail Server (SMTP):
Server |
smtp-mail.outlook.com |
Port |
587 |
Encryption |
SSL/TLS |
Method 4. Check Router’s MTU settings
This
method is for users who have knowledge about Routers and their settings.
Maximum Transmission Unit (MTU) is the largest amount of data packet that can
be transferred across a data link. Usually, the standard limit is 1500 bytes
but if you’re facing issues then try making changes as per your requirements.
Method 5. Launch Outlook in Safe mode
Try to launch your Outlook application in Safe mode to see if this resolves the 0x800CCC0f error. In Safe mode, Outlook starts without any add-ins and minimal features to check if the issue is caused by any add-ins or features. Follow the steps below to launch Outlook in safe mode:
Close all the instances of Outlook running in the background.
Press Win + R on your keyboard and type outlook.exe
/safe in the dialogue box.
Click OK and wait for Outlook to launch in Safe mode.
Method 6. Use ScanOST tool
If
by now no method has worked for you then there’s a big possibility that your
OST file has gone corrupt. To repair your OST files for free, Microsoft has a
built-in utility called ScanOST tool. You can easily locate ScanOST in Outlook and repair your corrupt OST files.
Limitations of Manual Methods
These
methods described above may fix minor issues in your OST files. However,
serious issues like severe corruption can’t be addressed with these methods.
Moreover, disabling your system’s firewall can expose your device to several
cyberthreats. Also, altering the settings of your Outlook profile or the
internet router can give rise to irreversible errors.
Alternative method
to fix 0x800CCC0F error in Outlook
It’s wise to steer clear of the manual methods if you wish to resolve the 0x800CCC0F error quickly. The best possible approach to fix this error is to use a reliable OST to PST converter. This OST to PST converter easily recovers data from corrupt or inaccessible OST files with the original file integrity. You can save the recovered data in formats like PST, MSG, EML, PDF, etc. and save them at the location of your choice. Additionally, you can migrate all your data from OST files to Office 365, Hosted Exchange and other different platforms.
Conclusion
We have given a detailed overview of the 0x800CCC0f error in Outlook and the reasons that may give rise to it. Also, we have given methods that you may perform to resolve the 0x800CCC0f error in Outlook. However, if you find that your OST file is severely corrupt, then we have also mentioned a trusted OST Recovery Tool to simplify the recovery process.
Q.
What is the 0x800CCC0f error in Outlook?
A. If you’re unable to send or receive any
emails in Outlook, you might be facing the ‘The connection to server was
interrupted’ error. This happens when Outlook cannot establish a connection
with the email server.
Q.
How to fix 0x800CCC0f error in Outlook?
A. Some simple fixes to resolve the 0x800CCC0f
error include:
- Disabling Firewall and Antivirus temporarily.
- Reconfiguring Outlook profile settings.
- Using ScanOST tool.
- Using a OST to PST converter.
If you have any doubt related this post, let me know